Cookies

Introduction to cookies:

Like many websites, we use "cookie" technology to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as searching and looking at public user profiles or lists. A cookie is a small data file that is transferred to your computer's hard disk. RingGo may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to improve our Services.

How to control and delete cookies:

We only use cookies which are essential for the website to function and cannot be switched off in our systems. They have been set to enable you to use and benefit from the service, and are necessary for this. These cookies do not store any personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how.

Alternatively, you may wish to visit aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

	Cookie Name	Cookie Purpose
	PHPSESSID	Allows a user to be recognised within a website so that changes or data selection is remembered from page to page.
	NID	A unique identifier used by Google applications to store user preference information on myRingGo.
	__zlcmid	For generating session ID and tracking analytics for pages with the chat widget.
	cookies-allowed	Flag to show whether user has acknowledged the cookies. Cookie acceptance system.
	ringgo%3Ainsight%3Amfa%3Ambt	Used in the MFA flow on Insight.
	ringgo%3Amyringgo%3Amfa%3Ambt	Used in the MFA flow on MyRingGo.

	Local Storage Name	Local Storage Purpose
	ZD-build	For generating session ID and tracking analytics for pages with the chat widget.
	601df6f1b23eecf000bf94693.appUserId	For identifying who has started the conversation.
	ZD-soundNotificationDisabledKey	For storing sound notification preferences across sessions.
	ZD-bannerDismissed	For tracking dismissal of IE11 deprecation banner to prevent repeat display.
	ZD-conversationStartedAt	For conversation synchronization.

	Session Storage Name	Session Storage Purpose
	ZD-suid	For generating session ID and tracking analytics for pages with the chat widget.
	601df6f1b23eecf000bf94693.clientId	For identify device initiating conversation.
	ZD-widgetOpen	For maintaining chat widget state across page visits.
	ZD-launcherLabelRemoved	For storing dismissal of launcher label to prevent it from reappearing.