It is possible to store up to five telephone numbers against your Resident Visitors Permit (RVP) (including both landline and mobile numbers whilst dependent on the parking operator), which will enable you to call RingGo to purchase your visitor sessions.
The amount of telephone numbers you are able to store are displayed against each local authority. Listed here are some of the local authorities, more will be added as the information becomes available.
London Borough of Ealing Council - one telephone number.
London Borough of Lewisham Council - one telephone number.
London Borough of Richmond Council - five telephone numbers.
Portsmouth City Council - one telephone number.
To amend or add more telephone numbers to your RVP, simply follow these instructions:
- Login to myRingGo using your registered mobile (or landline) telephone number and PIN or password combination. If you do not know your RingGo PIN or Password, you can reset it using the relevant recovery tool. Please ensure you check your Junk/Spam mailbox for delivery of any reminder.
- Under the 'My Details' heading on the dashboard, click 'Edit Details'.
- The mobile number and landline number will be displayed along with 'Phone Number 2-5' (Richmond residents). If amending, delete the mobile number* and enter the telephone number (either mobile or landline) you wish to be able to purchase visitor sessions using. For additional telephone numbers, enter each number in the relevant 'Phone Number' field.
- Click 'Save' to apply the changes.
*The mobile number must be amended for use with the RVP telephone system as this is the primary number. This can be amended to either an alternative mobile number or landline number. If you attempt to amend the stored mobile number and receive the "Phone number already registered. Please contact us for help" message then a RingGo account is already registered against that telephone number and you should click the 'contact us' link to request our Customer Care Team merge the two accounts.