RingGo Help centre

My VAT receipts don't match the dates on my bank account statement!

Payments made to the RingGo parking service may not necessarily leave your account on the same date that you pay to park. Any financial transaction quite often takes up to five working days for your card issuer to debit the funds from your account despite it having been authorised on that particular date.

Before you query your statement with us, we would recommend that you pair your statement with the VAT receipts that appear against your RingGo parking account and if they are equal in number, ignoring the dates, the chances are that there has been a delay with the funds leaving your account.

Article Id: 20026

Article Last Updated at: 13 Mar 18 15:28

Category: VAT Receipts

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